Seasonal Merchandising & Customer Experience Specialist

The TJX Companies, Inc.; Mount Olive (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k)

Job summary

The TJX Companies, Inc. is seeking a store associate to deliver a highly satisfying customer experience across TJ Maxx and other banners.

You will engage with customers, assist with purchases and returns, and promote credit and loyalty programs while maintaining a clean, organized store environment. Responsibilities include following merchandising procedures, supporting loss prevention, and adapting to a flexible schedule.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience and embodies customer experience principles.
• Rings customer purchases/returns and counts change back according to procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and procedures.
• Prepares merchandise for sales floor following company procedures.
• Participates in store recovery and maintains cleanliness of the sales floor.
• Supports loss prevention, safety awareness, and labor policy adherence.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Retail experience

Job description

The TJX Companies, Inc. is seeking a store associate to deliver a highly satisfying customer experience across TJ Maxx and other banners.

You will engage with customers, assist with purchases and returns, and promote credit and loyalty programs while maintaining a clean, organized store environment. Responsibilities include following merchandising procedures, supporting loss prevention, and adapting to a flexible schedule.