Retail Store Associate — Customer Experience Pro

The TJX Companies, Inc.; San Carlos (AZ); Presencial; USD 24.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount

401(k) plan

Medical/dental/vision insurance

Life insurance

Paid holidays

Descripción de la vacante

The TJX Companies, Inc. is hiring a Store Associate to deliver a highly satisfying customer experience by engaging with every customer and maintaining a clean, organized store. You will support merchandising standards and assist in various store areas as needed to meet business needs.

Ideal candidates have strong customer service skills, the ability to multi-task, and are adaptable to changes. The role requires teamwork and a proactive approach to loss prevention and safety across our TJX family

Formación

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsabilidades

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures and standards.
• Processes and prepares merchandise for the sales floor following procedures.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and order on the sales floor and in the store.

Conocimientos

Customer service

Flexibility

Communication

Multitasking

Adaptability

Physical lifting

Teamwork

Retail experience

Descripción del empleo

The TJX Companies, Inc. is hiring a Store Associate to deliver a highly satisfying customer experience by engaging with every customer and maintaining a clean, organized store. You will support merchandising standards and assist in various store areas as needed to meet business needs.

Ideal candidates have strong customer service skills, the ability to multi-task, and are adaptable to changes. The role requires teamwork and a proactive approach to loss prevention and safety across our TJX family