Retail Customer Experience Associate

The TJX Companies, Inc.; Marion (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health and wellness programs

Job summary

The TJX Companies, Inc. seeks a store associate to deliver outstanding customer experiences and maintain a clean, well-organized sales floor. You may be cross-trained across departments to support store operations and assist customers with purchases, returns, and loyalty programs.

Applicants should have strong communication, attention to detail, and the ability to multitask in a fast-paced retail environment. Competitive pay and comprehensive benefits accompany the role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean and organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store to support business needs.
• Accurately ring customer purchases/returns and handle changes.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery, safety, and cleanliness efforts.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Adaptability

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. seeks a store associate to deliver outstanding customer experiences and maintain a clean, well-organized sales floor. You may be cross-trained across departments to support store operations and assist customers with purchases, returns, and loyalty programs.

Applicants should have strong communication, attention to detail, and the ability to multitask in a fast-paced retail environment. Competitive pay and comprehensive benefits accompany the role.