Seasonal Sales Associate - McAllen, TX

James Avery Artisan Jewelry; McAllen (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Job summary

James Avery Artisan Jewelry is seeking a guest-focused team member at our McAllen, TX store. You will assist guests with merchandise selections, handle POS transactions, process special orders, engraving, and repairs, and ensure accurate data entry for sales.

The role requires strong communication, organization, and a proactive, team-oriented attitude. You will support store presentation, participate in meetings, and contribute to meeting KPIs while maintaining high standards in customer service

Qualifications

• Excellent guest service and communication abilities.
• Strong organizational skills and time management.
• Ability to coordinate multiple tasks and handle interruptions.
• Ability to follow written and verbal instructions.
• Quick learners with good problem-solving abilities.
• Enthusiastic, team-oriented with a positive attitude.

Responsibilities

• Greet guests and assist with merchandise selection and purchases.
• Enter guest data and sales details into POS accurately.
• Present jewelry and replace items after sale completion.
• Repair, polish or solder jewelry as needed.
• Use GUESTS program for guest interactions and jewelry handling.
• Provide product information using in-store tools and training.
• Box and wrap jewelry for gift presentation.
• Achieve individual KPI metrics and support store KPIs.
• Assist management with store presentation and daily housekeeping.
• Attend required meetings and communicate clearly.
• Maintain high attention to detail and organizational skills.
• Multitask effectively in a fast-paced environment.

Skills

Guest service

Communication

Organization

Multitasking

Problem-solving

Learn quickly

Team player

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts. This opportunity is open at our Trenton View Center location in McAllen, TX.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.