Seasonal Sales Associate - Weslaco, TX

James Avery Artisan Jewelry; Weslaco (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

James Avery Artisan Jewelry in Weslaco, TX is seeking a friendly guest service associate to assist guests with merchandise selection and purchases. You will process sales in the POS, provide product information, and ensure proper gift presentation. You will also help with jewelry care, repairs, and maintaining store standards.

Strong communication, organization, and multitasking abilities are important in this fast-paced environment. Prior retail or guest service experience is preferred.

Qualifications

• Experience in retail or guest service is preferred.
• Ability to communicate clearly with guests and team members.
• Comfort with entering data into POS and processing transactions.

Responsibilities

• Demonstrate guest service skills and resolves guest issues effectively.
• Enter guest data and sales information into POS accurately and obtain signatures.
• Present jewelry from stock and ensure correct placement after sale.
• Repair, polish, or solder jewelry.
• Provide knowledgeable product information using in-store tools.
• Wrap and box sales for gift presentation.
• Meet individual performance metrics and support store KPIs.
• Assist with daily housekeeping and store presentation.
• Attend required meetings and communicate effectively.
• Multitask in a fast-paced environment.

Skills

Communication

Organization

Multitasking

Problem-solving

Attention to detail

Tools

POS system

GUESTS program

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts.

This opportunity is open at our Shops at North Bridge location in Weslaco, TX.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.