Seasonal Sales Associate - Harlingen, TX

James Avery Artisan Jewelry; Harlingen (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

James Avery Artisan Jewelry in Harlingen, TX is seeking a friendly retail associate to greet guests and help them select and purchase merchandise.

You will input data into POS, handle engravings and repairs, and ensure accurate transactions while providing product knowledge and wrapping gifts. You will work toward store KPI targets and contribute to a positive team environment.

Qualifications

• Excellent communication and customer service abilities.
• Ability to manage multiple tasks and interruptions.
• Ability to learn new technology quickly.
• Strong attention to detail and organizational skills.
• Retail or guest service experience preferred.

Responsibilities

• Greet and assist guests in selecting and purchasing merchandise.
• Enter guest data into POS and process sales, returns, engraving, repairs, with signatures.
• Present jewelry from stock and replace items after sale.
• Repair, polish or solder jewelry.
• Assist guests with product information and in-store tools training.
• Box and wrap sales for gift presentation.
• Achieve store KPI metrics and assist management with store standards.
• Assist with daily housekeeping and maintenance and attend required meetings.
• Demonstrate strong written and verbal communication and high organizational skills.
• Multitask in a fast-paced environment.

Skills

Good communication

Organizational skills

Multitasking

Problem-solving

Team player

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts. This opportunity is open at our location in Harlingen, TX.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.