Seasonal Sales Associate - San Angelo, TX.

James Avery Artisan Jewelry; San Angelo (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

James Avery Artisan Jewelry in San Angelo, TX is seeking a friendly retail associate. You will greet guests, assist with jewelry selection and purchases, and ensure accurate data entry in the POS system.

You will present items, perform light jewelry repair, and help maintain store presentation and housekeeping, contributing to a welcoming shopping environment. The role emphasizes strong communication, multitasking, and teamwork to meet store KPIs and provide exceptional guest service.

Qualifications

• Customer-focused service mindset with effective communication.
• Ability to manage multiple tasks and stay organized.
• Strong problem-solving skills and attention to detail.
• Willingness to learn store tools and processes quickly.

Responsibilities

• Greet guests and assist with merchandise selection and purchases.
• Enter guest data in POS, process sales, returns, and special orders accurately.
• Present jewelry from stock and replace items in correct locations.
• Repair, polish or solder jewelry as needed.
• Support store KPIs and maintain store presentation standards.
• Box and wrap sales for gift presentation and assist with housekeeping.

Skills

Guest service

Communication skills

Organizational skills

Time management

Multitasking

Problem solving

Attention to detail

Tools

POS system

GUESTS program

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts. This opportunity is open at our location in San Angelo, TX.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.