Seasonal Sales Associate - Midland, TX

James Avery Artisan Jewelry; Midland (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

James Avery Artisan Jewelry at The Commons at North Park in Midland, TX is seeking a friendly Guest Service/Sales Associate. You will greet guests, assist with jewelry selection and purchases, and enter sales data into the POS with accurate signatures. You will present jewelry, wrap gifts, and maintain neat displays.

You will help achieve store KPIs, support management, and contribute to a welcoming shopping environment through strong communication and teamwork in a fast-paced setting.

Qualifications

• Good communication skills.
• Strong organizational skills and time management.
• Proven ability to coordinate multiple tasks and manage interruptions.
• Strong problem-solving skills and ability to learn new technology.
• Energetic, eager to learn, and team-oriented.

Responsibilities

• Greet and assist guests with selections and purchases.
• Enter guest and sales data into POS and obtain signatures.
• Present jewelry from stock and ensure correct placement after sale.
• Repair, polish or solder jewelry as needed.
• Use GUESTS program when interacting with guests and their jewelry.
• Provide product information and assist with engraving or special orders.
• Box and wrap sales for gift presentation.
• Achieve individual KPIs and assist store management with KPIs.
• Support store standards, presentation, housekeeping, and meetings.

Skills

Communication

Organization

Multitasking

Problem-solving

Team player

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts.

This opportunity is open at The Commons at North Park location in Midland, TX.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.