Seasonal Sales Associate - Mission, TX

James Avery Artisan Jewelry; Mission (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Job summary

James Avery Artisan Jewelry in Mission, TX is seeking a guest-focused retail associate. You will greet guests, assist with merchandise selection and purchases, present jewelry from stock, and wrap gifts for presentation. You’ll also process POS transactions and help maintain store presentation.

The role emphasizes strong communication, organization, and multitasking in a fast-paced environment. Previous retail or guest service experience is preferred.

Qualifications

• Must have strong communication skills.
• Must be well organized with time management.
• Ability to coordinate multiple tasks and handle interruptions.
• Ability to follow written, oral, or diagram instructions.
• Strong problem-solving skills and quick learning of new technology.
• Positive, enthusiastic, team-oriented attitude.

Responsibilities

• Greet guests and assist with selection and purchase of merchandise.
• Enter guest and sales data into POS; secure signatures and process transactions.
• Present jewelry from stock and place items in correct areas after sale.
• Repair, polish or solder jewelry as needed.
• Use GUESTS program when interacting with guests and jewelry handling.
• Provide product information using in-store tools and training.
• Box and wrap sales for gift presentation.
• Meet personal KPI metrics and contribute to store KPIs.
• Assist management with store presentation and daily housekeeping.
• Attend all required meetings.
• Maintain strong written and verbal communication and attention to detail.

Skills

Good communication

Organizational skills

Time management

Multitasking

Problem solving

Learning attitude

Job description

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your Holiday fun with competitive pay and generous discounts.

This opportunity is open at our Sharyland Towne Crossing location in Mission, TX.

What You Will Be Doing

• Demonstrate effective guest service skills and resolves guest issues effectively.
• Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
• Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
• Repair, polish or solder jewelry.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Provide knowledgeable service to guests on product information utilizing in-store tools/training.
• Box and wrap sales for gift presentation.
• Achieve established individual Key performance metrics.
• Assist Store Management in achieving store Key Performance Indicator Metrics.
• Assist Store Management in meeting company standards in overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
• Must be able to multitask in a fast-paced environment.

What You Will Need

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem-solving skills, and the ability to quickly learn new technology.
• Possess strong problem diagnosis skills and the ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contributes to a positive team spirit.

Preferred Qualifications

• Previous retail sales or guest service experience.