Seasonal Sales Associate: Fast-Paced Customer Champion

Five Below; Waterloo (IA); On-site; USD 15,000 - 18,000; Part time

Job summary

Five Below is hiring for a Customer Service Associate in Waterloo, IA. You will greet customers, share product knowledge, and recommend items while delivering fast, friendly service across multiple zones of the store.

Responsibilities include handling returns or exchanges when possible, promoting promotions, and communicating restocking needs to management. This hourly role supports a dynamic team in a value-driven environment.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology.
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• On-the-job training will teach procedures.

Responsibilities

• Greet and assist customers promptly.
• Understand and meet customer needs by sharing product knowledge and making recommendations.
• Promote store events and promotions to drive sales.
• Resolve customer concerns and offer alternatives, including exchanges when possible.
• Communicate needs to management about restocking, service requirements and feedback.
• Support team and company goals to contribute to a positive work environment.

Skills

Customer service

Communication

Flexibility

Tech literacy

Problem solving

On-the-job learning

Physical stamina

Job description

Five Below is hiring for a Customer Service Associate in Waterloo, IA. You will greet customers, share product knowledge, and recommend items while delivering fast, friendly service across multiple zones of the store.

Responsibilities include handling returns or exchanges when possible, promoting promotions, and communicating restocking needs to management. This hourly role supports a dynamic team in a value-driven environment.