Seasonal Sales Champion — Fun, Fast-Paced Store

Five Below; Statesboro (GA); On-site; ZAR 252,000 - 344,000; Full time

Benefits offered by this job

Health coverage

Job summary

Five Below is seeking a friendly retail associate to greet customers, assess needs, and guide them to merchandise. You will share product knowledge, answer questions, and offer recommendations while promoting store events and promotions.

The role emphasizes teamwork and delivering a positive customer experience. Responsibilities include resolving concerns, restocking information, and collaborating with management to meet store goals.

Qualifications

• At least 16 years old
• Flexible schedule
• Comfortable with or willing to learn technology
• Good communicator
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Effective communication

Problem solving

Technology comfortable

Team player

Flexible schedule

Tools

Cash register

POS software

Mobile devices

Hand-held devices

Job description

Five Below is seeking a friendly retail associate to greet customers, assess needs, and guide them to merchandise. You will share product knowledge, answer questions, and offer recommendations while promoting store events and promotions.

The role emphasizes teamwork and delivering a positive customer experience. Responsibilities include resolving concerns, restocking information, and collaborating with management to meet store goals.