Seasonal Sales Pro — Fun, Fast-Paced Customer Experience

Five Below; Coralville (IA); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking a friendly store associate in Coralville, IA to greet customers, answer questions, and help shoppers find merchandise. You will learn product knowledge, assist with promotions, and handle returns with courtesy as part of a dynamic team.

This hourly role requires flexibility, good communication, and comfort with technology. The starting pay is $11 per hour, with opportunities to grow based on performance and store needs.

Qualifications

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Cash handling

Communication

Technology comfort

Problem solving

On-the-job learning

Team collaboration

Job description

Five Below is seeking a friendly store associate in Coralville, IA to greet customers, answer questions, and help shoppers find merchandise. You will learn product knowledge, assist with promotions, and handle returns with courtesy as part of a dynamic team.

This hourly role requires flexibility, good communication, and comfort with technology. The starting pay is $11 per hour, with opportunities to grow based on performance and store needs.