Seasonal Sales Associate: Customer-First Retail Pro

The Brand House Collective; Elizabethtown (KY); On-site; USD 26,000 - 34,000; Full time

Job summary

Kirkland’s Home in Kentucky is seeking a Sales Associate to provide an exceptional shopping experience by following our customer service model and collaborating with the management team on operations and merchandising. The role includes selling, cashiering, replenishing, setting floorsets, and keeping the store inviting and organized for customers.

The Sales Associate will engage with shoppers, promote loyalty programs and promotions, and help maintain accurate inventory and merchandise

Qualifications

• Experience delivering in-store and online customer service.
• Ability to communicate clearly in writing and verbally.
• Willingness to work weekends/holidays.
• Able to read directives and follow manuals.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Customer service

Communication

Sales

Weekend availability

Teamwork

Tools

POS system

Job description

Kirkland’s Home in Kentucky is seeking a Sales Associate to provide an exceptional shopping experience by following our customer service model and collaborating with the management team on operations and merchandising. The role includes selling, cashiering, replenishing, setting floorsets, and keeping the store inviting and organized for customers.

The Sales Associate will engage with shoppers, promote loyalty programs and promotions, and help maintain accurate inventory and merchandise