Seasonal Retail Team Member: Customer Service & Framing

Michaels; Rutland (VT); On-site; USD 20,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels in Rutland, VT is seeking store team members to deliver friendly customer service, assist shoppers, and ensure fast checkout experiences. You will help with truck unloading, stocking, and planograms to keep the store well-merchandised and in stock.

Responsibilities include guiding customers, enrolling them in rewards, participating in BOPIS/SFS processes, and upholding SOPs while modeling Michaels values across shifts.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Excellent communication and teamwork skills.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Enroll customers in Rewards program and Private Label Credit Cards.
• Educate customers on the VOC survey.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking and planogram processes.
• Maintain in-stock merchandise and perform recovery as needed.
• Support shrink and safety programs and adhere to SOPs.
• Interact respectfully and serve as a role model for Team Members.
• Cross trained in Custom Framing selling and production.

Skills

Retail experience

Customer service

Cash handling

Strong communication

Job description

Michaels in Rutland, VT is seeking store team members to deliver friendly customer service, assist shoppers, and ensure fast checkout experiences. You will help with truck unloading, stocking, and planograms to keep the store well-merchandised and in stock.

Responsibilities include guiding customers, enrolling them in rewards, participating in BOPIS/SFS processes, and upholding SOPs while modeling Michaels values across shifts.