Seasonal Retail Service & Stock Associate

Michaels; Prattville (AL); On-site; USD 21,000 - 32,000; Part time

Job summary

Michaels is seeking a Seasonal Service Team Member in Prattville, AL. The position focuses on delivering friendly customer service, helping shoppers, and ensuring fast checkouts in a public retail setting.

The role includes truck unloading, stocking, and maintaining in-store merchandise to promote the brand promises. You will engage customers on rewards programs, support omnichannel processes like BOPIS and SFS, and participate in store recovery and safety programs.

Qualifications

• Retail and/or customer service experience preferred
• Must be at least 16 years old in the U.S.

Responsibilities

• Deliver friendly customer service and help customers shop the store
• Ensure fast and friendly checkout experiences with cashiering and POS duties
• Assist with truck unloading, stocking, planograms, store recovery, and merchandise presentation
• Support omnichannel processes including Buy Online Pick Up In Store (BOPIS) and Ship From Store (SFS)
• Participate in SISO and ad set duties; support shrink and safety programs
• Follow SOPs and company policies; interact respectfully with customers and teammates
• Cross trained in Custom Framing sales and production if needed

Job description

Michaels is seeking a Seasonal Service Team Member in Prattville, AL. The position focuses on delivering friendly customer service, helping shoppers, and ensuring fast checkouts in a public retail setting.

The role includes truck unloading, stocking, and maintaining in-store merchandise to promote the brand promises. You will engage customers on rewards programs, support omnichannel processes like BOPIS and SFS, and participate in store recovery and safety programs.