Seasonal Retail Service Specialist

The Michael's Companies; Tyler (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

The Michaels Companies is seeking a Seasonal Service Team Member in Tyler, TX. This part-time role focuses on delivering friendly customer service, assisting shoppers, and ensuring a fast checkout experience with cash handling accuracy.

The position requires unloading trucks, stocking merchandise, and maintaining planograms while supporting omni-channel processes like BOPIS and SFS. Candidates should be able to engage customers with rewards enrollment, follow safety SOPs, and participate in

Qualifications

• Retail or customer service experience preferred.
• Must be at least 16 years old to work in the U.S.

Responsibilities

• Deliver friendly customer service, help customers shop and find products.
• Provide a fast and friendly checkout experience with cash handling.
• Assist with truck unloading, stocking, planograms (POGs), and store recovery.
• Support Omni channel processes including Buy Online Pickup in Store and Ship From Store.
• Engage customers in Rewards program and Private Label Credit Card enrollments.
• Participate in safety, shrink, and SOP compliance; act as a role model.

Skills

Retail experience

Customer service experience

Cash handling

Education

Minimum age 16

Job description

The Michaels Companies is seeking a Seasonal Service Team Member in Tyler, TX. This part-time role focuses on delivering friendly customer service, assisting shoppers, and ensuring a fast checkout experience with cash handling accuracy.

The position requires unloading trucks, stocking merchandise, and maintaining planograms while supporting omni-channel processes like BOPIS and SFS. Candidates should be able to engage customers with rewards enrollment, follow safety SOPs, and participate in