Seasonal Retail Service Associate - BOPIS & Framing

Michaels of Canada; Wooster (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

The Michaels Companies Inc. is seeking a store associate in Wooster, OH to deliver friendly customer service, help shoppers, and ensure a fast checkout experience. You will handle truck unloading, stocking, and merchandising while supporting omnichannel processes and daily store recovery.

Preferred experience includes retail or customer service roles. You may work nights, weekends, and early mornings in a climate-controlled public retail setting, with responsibilities across VOC enrollment,

Qualifications

• Retail and/or customer service experience preferred
• Able to stand for long periods and lift heavy boxes
• Work hours include nights, weekends and early mornings

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including BOPIS and SFS
• Participate in truck unload, stocking, and planogram processes
• Maintain merchandise in-stock and well-merchandised through recovery and go-back
• Perform Store In Stock Optimization (SISO) and AD set duties
• Support shrink and safety programs
• Adhere to SOPs and Company policies
• Interact with others in a positive, respectful way; serve as a role model
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Job description

The Michaels Companies Inc. is seeking a store associate in Wooster, OH to deliver friendly customer service, help shoppers, and ensure a fast checkout experience. You will handle truck unloading, stocking, and merchandising while supporting omnichannel processes and daily store recovery.

Preferred experience includes retail or customer service roles. You may work nights, weekends, and early mornings in a climate-controlled public retail setting, with responsibilities across VOC enrollment,