Seasonal Retail Sales Associate - Customer-Centric Pro

Kirkland's, Inc.; Liberty (MO); On-site; USD 24,000 - 32,000; Full time

Job summary

Kirkland’s, Inc. in Liberty, MO is seeking a Sales Associate to deliver an exceptional shopping experience using our customer service model. The role involves selling, cashiering, replenishing floors, and assisting with merchandising under management guidance.

You will actively engage customers, promote loyalty programs and promotions, maintain organized sales floors and stockrooms, and support brand standards across all store activities.

Qualifications

• Energetic, people and results oriented with a drive to succeed.
• Strong communication skills, both written and verbal.
• Ability to work weekends, holidays and evenings as needed.
• Comfortable working independently and as part of a team.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Energetic

Customer service

Communication

Teamwork

Tools

POS system

Job description

Kirkland’s, Inc. in Liberty, MO is seeking a Sales Associate to deliver an exceptional shopping experience using our customer service model. The role involves selling, cashiering, replenishing floors, and assisting with merchandising under management guidance.

You will actively engage customers, promote loyalty programs and promotions, maintain organized sales floors and stockrooms, and support brand standards across all store activities.