Seasonal Retail Replenishment & Customer Service

Michaels Stores; Winchester (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Telemedicine services

Job summary

The Michaels Companies Inc. is seeking a Store Associate for the Winchester, VA location to deliver friendly customer service, help customers shop, and ensure a fast checkout experience.

The role involves truck unloading, stocking, and maintaining a well-merchandised store while supporting omni-channel processes like BOPIS and SFS. Candidates should be able to stand long hours and assist with framing-related duties as needed.

Qualifications

• Retail or customer service experience preferred.
• Able to stand long hours, lift boxes, and perform stocking duties.
• Willingness to cross-train in Custom Framing selling and production.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Educate customers on the Rewards program and Private Label Credit Cards and enroll them.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Responsible for merchandise recovery and maintenance including returns and go-back processes.

Skills

Retail experience

Customer service

Cash handling

Job description

The Michaels Companies Inc. is seeking a Store Associate for the Winchester, VA location to deliver friendly customer service, help customers shop, and ensure a fast checkout experience.

The role involves truck unloading, stocking, and maintaining a well-merchandised store while supporting omni-channel processes like BOPIS and SFS. Candidates should be able to stand long hours and assist with framing-related duties as needed.