Seasonal Retail Pro — Part-Time Customer Champion

Michaels; Spring (TX); Hybrid; USD 17,000 - 21,000; Part time

Job summary

The Michaels Companies is seeking a Part Time Seasonal Team Member in Spring, Texas. You will deliver friendly customer service, help customers find items, and ensure a fast checkout experience.

You will unload trucks, stock merchandise, and support store recovery to uphold brand standards. The role includes omni-channel tasks like BOPIS and SFS, cross-training in framing, and participation in planograms.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Deliver friendly customer service and help customers shop for what they need.
• Provide a fast and friendly checkout experience with proper cash handling.
• Unload trucks and stock merchandise while maintaining store recovery standards.
• Assist customers by locating products and offering solutions.
• Promote Rewards program and Private Label Credit Cards, enrolling customers when appropriate.
• Educate customers about the Voice of Customer (VOC) survey.
• Support Omni-channel processes including Buy Online Pickup in Store and Ship From Store.
• Assist with stock, POS, and planogram (POG) execution as directed.
• Maintain in-stock levels and complete merchandise recovery and go-back processes.
• Support shrink and safety programs and follow SOPs.
• Cross-train in Custom Framing selling and production.

Job description

The Michaels Companies is seeking a Part Time Seasonal Team Member in Spring, Texas. You will deliver friendly customer service, help customers find items, and ensure a fast checkout experience.

You will unload trucks, stock merchandise, and support store recovery to uphold brand standards. The role includes omni-channel tasks like BOPIS and SFS, cross-training in framing, and participation in planograms.