Seasonal Retail Ops Lead — Guest Experience

ALO; Town of Amherst (NY); Presencial; USD 18.000 - 24.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Generous ALO employee discount

Monthly Store Incentives

Clothing Allowance

Free membership to ALO Wellness Club

Descripción de la vacante

ALO is seeking a Seasonal Operations Associate in Amherst, NY, to deliver exceptional guest experiences and bring the ALO Brand Mission to life. The role emphasizes product expertise, service, and operational excellence within a fast-paced store environment.

Initial schedule is part-time up to 20 hours/week during peak periods; candidates must be able to work during the Blackout period through the holiday season. Base pay is $17.00/hour, with eligibility for monthly incentives and other perks.

Formación

• 1+ years prior work experience in a client-centric, sales & operational environment.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Aligns with and embodies ALO’s Guiding Principles.

Responsabilidades

• Execute inventory management processes with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to fix gaps.
• Support shipment, receiving, processing, reverse transfers, sales floor replenishment, floor set updates and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Collaborate with reporting, budgets, expenses, inventory control, supplies, vendor relations, technology and facilities to ensure efficiency.
• Support a safe work environment and stockroom standards.
• Move dynamically on the retail floor to meet business and guest needs.
• Assist with company-level operations directives with the Operations & Visual Management team.
• Assist in processing shipments and ensure product flow including merchandising and replenishment.
• Use metrics to support business-driving strategies and resolve client needs quickly.

Conocimientos

Customer service

Mobility

Stockroom operations

Team collaboration

Sales & operations

Descripción del empleo

ALO is seeking a Seasonal Operations Associate in Amherst, NY, to deliver exceptional guest experiences and bring the ALO Brand Mission to life. The role emphasizes product expertise, service, and operational excellence within a fast-paced store environment.

Initial schedule is part-time up to 20 hours/week during peak periods; candidates must be able to work during the Blackout period through the holiday season. Base pay is $17.00/hour, with eligibility for monthly incentives and other perks.