Seasonal Retail Operations & Guest Experience Associate

ALO; United States; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Generous ALO employee discount

Monthly Store Incentives

Clothing Allowance

Free membership to ALO Wellness Club

Job summary

ALO is seeking a Seasonal Operations Associate to support store goals during peak periods by delivering exceptional guest experiences and bringing the ALO Brand Mission to life. Through product expertise and personalized service, this role drives operational excellence and customer loyalty while contributing to a high-performing team.

Duties include inventory accuracy, replenishment, visual standards, and collaboration with store leadership and other teams.

Qualifications

• 1+ years prior work experience in a client-centric, sales & operational environment.
• Must be able to move constantly throughout store.
• Ability to lift up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Must be able to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Aligns with and embodies ALO's Guiding Principles.

Responsibilities

• Execute inventory management processes focusing on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to fix gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, and replenishment.
• Maintain and champion strong visual standards for the sales floor.
• Work with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Support a safe work environment and efficient operation through stockroom standards.
• Move dynamically on the retail floor to meet business and guest needs.
• Execute company-level operations-focused directives with the Operations & Visual Management team.
• Assist in processing shipment and ensuring product flow; including visual merchandising and replenishment.
• Demonstrate strong business acumen by leveraging metrics to support strategies.
• Resolve client needs quickly and effectively ensuring customer satisfaction.
• Identify product concerns and communicate inventory needs.
• Duties require constant movement; perform other tasks as needed to keep store running smoothly.

Skills

Customer service

Team collaboration

Self-motivated

Safety awareness

Adaptability

Job description

ALO is seeking a Seasonal Operations Associate to support store goals during peak periods by delivering exceptional guest experiences and bringing the ALO Brand Mission to life. Through product expertise and personalized service, this role drives operational excellence and customer loyalty while contributing to a high-performing team.

Duties include inventory accuracy, replenishment, visual standards, and collaboration with store leadership and other teams.