Seasonal Retail Experience Specialist

Michaels; Wilton (CT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Tuition assistance

401(k) with match

Job summary

Michaels in Wilton, CT is seeking a store associate to deliver friendly customer service, help shoppers locate products, and ensure a fast, friendly checkout experience.

You will participate in truck unloading, stocking, processing returns, and maintaining planograms; engage customers with the Rewards program, support BOPIS/SFS processes, and help keep the store in stock and well-merchandised.

Qualifications

• Retail or customer service experience preferred.
• Ability to assist customers with product selection and questions.
• Experience handling cash and operating a checkout.

Responsibilities

• Assist customers in locating products and offering solutions.
• Provide fast and friendly checkout experience; handle cash to standards.
• Promote and enroll customers in Rewards program and Private Label Credit Card.
• Support omni-channel processes including BOPIS and SFS.
• Assist with truck unload, stocking, planograms, and store recovery.

Skills

Customer service

Cash handling

Merchandising

Omni-channel

Team collaboration

Job description

Michaels in Wilton, CT is seeking a store associate to deliver friendly customer service, help shoppers locate products, and ensure a fast, friendly checkout experience.

You will participate in truck unloading, stocking, processing returns, and maintaining planograms; engage customers with the Rewards program, support BOPIS/SFS processes, and help keep the store in stock and well-merchandised.