Seasonal Retail Concierge & Service Expert

Michaels; Paso Robles (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical/Dental/Vision benefits

Job summary

Michaels is hiring for a store associate in Paso Robles, CA. You will assist customers, handle checkout, and help keep the store well stocked. The role includes participating in truck unloading, stocking, and maintaining planograms to ensure a top-quality shopping experience.

You will engage customers with rewards enrollment, support omni-channel processes, and follow SOPs to deliver our brand promises. This position may include evening and weekend shifts in a fast-paced retail environment.

Qualifications

• Retail or customer service experience preferred.
• Ability to handle cash and operate POS.
• Familiarity with store merchandising and planograms.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Card enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and in-stock store maintenance.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies; promote a positive image.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Cash handling

Stock replenishment

SOP adherence

Teamwork

Tools

POS system

Job description

Michaels is hiring for a store associate in Paso Robles, CA. You will assist customers, handle checkout, and help keep the store well stocked. The role includes participating in truck unloading, stocking, and maintaining planograms to ensure a top-quality shopping experience.

You will engage customers with rewards enrollment, support omni-channel processes, and follow SOPs to deliver our brand promises. This position may include evening and weekend shifts in a fast-paced retail environment.