Seasonal Retail Cashier & Guest Experience Pro

Michaels; State College (Centre County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) plan

Medical, dental, and vision coverage

Tuition assistance

Job summary

The Michaels Companies Inc. in Centre County, PA is seeking a team member to join our in-store retail team. You will help customers shop, locate products, and provide solutions while delivering a fast, friendly checkout.

You will promote the Rewards program, assist with Buy Online Pickup in Store and Ship From Store, support stock, curb safety, and maintain a well-merchandised, in-stock store. This role requires standing and light lifting as part of daily duties.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service experience

Job description

The Michaels Companies Inc. in Centre County, PA is seeking a team member to join our in-store retail team. You will help customers shop, locate products, and provide solutions while delivering a fast, friendly checkout.

You will promote the Rewards program, assist with Buy Online Pickup in Store and Ship From Store, support stock, curb safety, and maintain a well-merchandised, in-stock store. This role requires standing and light lifting as part of daily duties.