Seasonal Retail Associate — Frontline Customer Experience

The TJX Companies, Inc.; Grand Rapids (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation assistance

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Grand Rapids, MI is seeking a Customer Service Associate to provide a highly satisfying shopping experience. You will engage with customers, uphold store standards, and assist with transactions and returns while supporting merchandising tasks.

Ideal candidates have strong communication skills, attention to detail, and the ability to multi-task in a fast-paced retail environment. A flexible schedule and commitment to company policies are essential.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engaging with all customers and maintaining a clean, organized store.
• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back per procedures.
• Supports and maintains merchandising standards and procedures.
• Initiates and participates in store recovery and safety practices.

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Multi-tasking

Job description

The TJX Companies, Inc. in Grand Rapids, MI is seeking a Customer Service Associate to provide a highly satisfying shopping experience. You will engage with customers, uphold store standards, and assist with transactions and returns while supporting merchandising tasks.

Ideal candidates have strong communication skills, attention to detail, and the ability to multi-task in a fast-paced retail environment. A flexible schedule and commitment to company policies are essential.