Retail Customer Experience Associate (Flexible Schedule)

The TJX Companies, Inc.; Shelby Township (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. in Shelby Township, MI is hiring for a frontline store role focused on delivering exceptional customer service and maintaining a clean, organized sales floor.

You may rotate through areas to support business needs and participate in loss prevention, merchandising, and customer engagement activities. Ideal candidates demonstrate strong communication, attention to detail, and the ability to multi-task in a fast-paced retail environment, with a willingness to support various

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas as needed to support the business.
• Ring purchases and returns accurately and promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures and standards.
• Support store safety and loss-prevention efforts and participate in recovery as needed.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Shelby Township, MI is hiring for a frontline store role focused on delivering exceptional customer service and maintaining a clean, organized sales floor.

You may rotate through areas to support business needs and participate in loss prevention, merchandising, and customer engagement activities. Ideal candidates demonstrate strong communication, attention to detail, and the ability to multi-task in a fast-paced retail environment, with a willingness to support various