Seasonal Retail Associate: Framing & Customer Experience

Michaels Stores; Whittier (AK); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

401(k) with employer match

Job summary

Michaels Stores in Whittier, CA is seeking a customer-focused team member to assist shoppers, stock merchandise, and ensure a fast, friendly checkout experience. You will participate in truck unload, restocking, and store recovery to keep shelves in stock and well-presented.

Responsibilities include helping customers locate products, enrolling shoppers in rewards programs, supporting Buy Online Pickup in Store and Ship From Store, and complying with SOPs while upholding safety and courtesy for

Qualifications

• Retail and/or customer service experience preferred.
• Must be at least sixteen (16) years old to work in this role.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards; complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain store recovery, in-stock status, and merchandise presentation.
• Support shrink and safety programs; adhere to SOPs and company policies.

Skills

customer service

retail experience

Job description

Michaels Stores in Whittier, CA is seeking a customer-focused team member to assist shoppers, stock merchandise, and ensure a fast, friendly checkout experience. You will participate in truck unload, restocking, and store recovery to keep shelves in stock and well-presented.

Responsibilities include helping customers locate products, enrolling shoppers in rewards programs, supporting Buy Online Pickup in Store and Ship From Store, and complying with SOPs while upholding safety and courtesy for