Seasonal Retail Associate — Fast, Friendly POS & Service

Kohl's; Walker (MI); On-site; USD 16,000 - 23,000; Part time

Job summary

Kohl's in Walker, MI is seeking a Customer Service Associate to support point-of-sale transactions and customer service activities. You will greet customers, operate the cash register, scan items, bag merchandise and handle payments with accuracy and courtesy.

You will contribute to a fast, friendly shopping experience while meeting sales goals, assisting with inventory accuracy and helping train new team members on POS procedures and Kohl’s standards.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Multi-tasking

Verbal & written communication

Attention to detail

Flexible availability

Age 16+

Job description

Kohl's in Walker, MI is seeking a Customer Service Associate to support point-of-sale transactions and customer service activities. You will greet customers, operate the cash register, scan items, bag merchandise and handle payments with accuracy and courtesy.

You will contribute to a fast, friendly shopping experience while meeting sales goals, assisting with inventory accuracy and helping train new team members on POS procedures and Kohl’s standards.