Seasonal Retail Associate: Fast, Friendly Customer Service

Kohl's; Federal Way (WA); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Employee discount

Health & wellness benefits

Flexible scheduling

Job summary

Kohl's is seeking a Customer Service Associate to deliver fast, friendly service at the checkout and across store operations. You’ll greet customers, handle transactions, scan items, bag merchandise and accept multiple payment types while upholding Kohl’s brand standards.

This role emphasizes accuracy, teamwork and flexibility, with opportunities to support inventory, on-the-job training for new hires and a variety of benefits depending on full-time or part-time status.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
• Maintain integrity, teamwork, and adherence to safety policies

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

Attention to detail

16 years or older

Flexible availability

Job description

Kohl's is seeking a Customer Service Associate to deliver fast, friendly service at the checkout and across store operations. You’ll greet customers, handle transactions, scan items, bag merchandise and accept multiple payment types while upholding Kohl’s brand standards.

This role emphasizes accuracy, teamwork and flexibility, with opportunities to support inventory, on-the-job training for new hires and a variety of benefits depending on full-time or part-time status.