Seasonal Retail Associate: Fast, Friendly Customer Service

Kohl's; Mesa (AZ); On-site; USD 18,000 - 25,000; Part time

Job summary

Kohl's is seeking an associate to deliver excellent customer service at the point of sale and through customer service processes, focusing on speed, accuracy, and a compelling store experience.

In this role you'll greet customers, operate the register, assist with products, and help maintain inventory accuracy while upholding Kohl's brand standards, including training new team members and participating in daily service processes.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Team collaboration

Job description

Kohl's is seeking an associate to deliver excellent customer service at the point of sale and through customer service processes, focusing on speed, accuracy, and a compelling store experience.

In this role you'll greet customers, operate the register, assist with products, and help maintain inventory accuracy while upholding Kohl's brand standards, including training new team members and participating in daily service processes.