Seasonal Retail Associate: Fast Checkout & In-Store Support

Michaels Stores; Burnsville (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical/dental/vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

Michaels Stores in Burnsville, MN is seeking a friendly, customer-focused team member to help customers shop, locate products, and complete a fast, friendly checkout experience. The role involves stocking, merchandising, and supporting omnichannel services including Buy Online Pick Up In Store and Ship From Store, while upholding store standards and safety policies.

Applicants should have retail or customer service experience; willingness to stand for long periods; and be flexible for nights,

Qualifications

• Retail and/or customer service experience preferred.
• Cross trained in Custom Framing selling and production.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Skills

Retail/customer service experience

Job description

Michaels Stores in Burnsville, MN is seeking a friendly, customer-focused team member to help customers shop, locate products, and complete a fast, friendly checkout experience. The role involves stocking, merchandising, and supporting omnichannel services including Buy Online Pick Up In Store and Ship From Store, while upholding store standards and safety policies.

Applicants should have retail or customer service experience; willingness to stand for long periods; and be flexible for nights,