In-Store Customer Experience Associate

Michaels; Shakopee (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Job summary

Michaels in Shakopee, MN is hiring for a Store Team Member to help customers shop, locate products, and ensure a quick, friendly checkout. You will engage shoppers in rewards and credit card programs while supporting omni-channel processes like Buy Online Pickup in Store and Ship From Store.

Responsibilities include stocking, recovery, and ensuring in-stock conditions. The role requires standing for long periods and lifting boxes as needed, with overtime possible per store hours.

Qualifications

• Retail or customer_service experience preferred.
• Eligible to work in the U.S. and at least 16 years old.
• Ability to stand for long periods and lift/move items as needed.

Responsibilities

• Assist customers by locating products and offering solutions.
• Provide fast, friendly checkout with accurate cash handling.
• Promote rewards program enrollment and Private Label Credit Cards.

Skills

Customer service

Retail experience

Cash handling

BOPIS knowledge

Tools

POS system

Job description

Michaels in Shakopee, MN is hiring for a Store Team Member to help customers shop, locate products, and ensure a quick, friendly checkout. You will engage shoppers in rewards and credit card programs while supporting omni-channel processes like Buy Online Pickup in Store and Ship From Store.

Responsibilities include stocking, recovery, and ensuring in-stock conditions. The role requires standing for long periods and lifting boxes as needed, with overtime possible per store hours.