Seasonal Retail Associate: Fast Checkout & Customer Help

Michaels Stores; Alaska; On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical, dental and vision coverage

Job summary

The Michaels Companies Inc. is seeking a Store Team Member to provide friendly customer service, assist shoppers, and ensure speedy checkout at our Alaska location.

You will participate in truck unloading, stocking, and maintaining in-store merchandised conditions, while promoting rewards programs and cross-training in framing. Responsibilities include handling cash, supporting BOPIS/SFS, and adhering to SOPs and safety practices in a climate-controlled retail environment.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Completed merchandise recovery and maintenance including the go back process and store recovery
• Perform Store In Stock Optimization (SISO) and AD set duties
• Support shrink and safety programs
• Adhere to SOPs and Company programs; comply with policies and standards
• Cross trained in Custom Framing selling and production

Skills

Retail/customer service experience

Education

High school diploma or equivalent

Job description

The Michaels Companies Inc. is seeking a Store Team Member to provide friendly customer service, assist shoppers, and ensure speedy checkout at our Alaska location.

You will participate in truck unloading, stocking, and maintaining in-store merchandised conditions, while promoting rewards programs and cross-training in framing. Responsibilities include handling cash, supporting BOPIS/SFS, and adhering to SOPs and safety practices in a climate-controlled retail environment.