Seasonal Retail Associate: Fast Checkout & Customer Delight

Michaels Stores; Virginia Beach (VA); On-site; USD 18,000 - 21,000; Full time

Job summary

Michaels Stores in Virginia Beach is hiring for a retail/customer service role. You will help customers, guide product selection, and ensure a smooth checkout experience. You will participate in unloading trucks, stocking, and maintaining shelf standards to keep the store in-stock and attractive.

The role supports omnichannel tasks such as BOPIS and SFS, and requires ability to stand for long periods, lift boxes, and work nights, weekends, and early mornings.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Inform customers about VOC surveys and collect feedback.
• Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store.
• Participate in truck unload, stocking, and planogram processes.
• Ensure merchandise recovery and store recovery to stay in-stock and well merchandised.
• Support shrink and safety programs and follow SOPs.

Skills

Retail experience

Customer service

Job description

Michaels Stores in Virginia Beach is hiring for a retail/customer service role. You will help customers, guide product selection, and ensure a smooth checkout experience. You will participate in unloading trucks, stocking, and maintaining shelf standards to keep the store in-stock and attractive.

The role supports omnichannel tasks such as BOPIS and SFS, and requires ability to stand for long periods, lift boxes, and work nights, weekends, and early mornings.