Seasonal Retail Associate: Customer Service & Stock

michaels; Town of Springfield (WI); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Tuition assistance

Job summary

The Michaels Companies Inc. is seeking a Store Team Member for our Springfield, VA location to deliver friendly service and assist customers throughout their shopping experience.

In this role you will help customers find products, operate a fast checkout with proper cash handling, and participate in stocking, merchandising, and omnichannel processes to keep the store in stock and well presented.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the rewards program and private label credit card enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain in-stock store and complete merchandise recovery and go-back process.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and company policies; interact respectfully and model company values.

Skills

Retail experience

Cash handling

Job description

The Michaels Companies Inc. is seeking a Store Team Member for our Springfield, VA location to deliver friendly service and assist customers throughout their shopping experience.

In this role you will help customers find products, operate a fast checkout with proper cash handling, and participate in stocking, merchandising, and omnichannel processes to keep the store in stock and well presented.