Seasonal Retail Associate: Customer Service & Stock

Michaels Stores; Aurora (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) plan with match

Medical/dental/vision coverage

Tuition assistance

Job summary

Michaels Stores in Aurora, CO is seeking a retail teammate to deliver friendly customer service, assist shoppers, and ensure fast checkouts while supporting store operations.

Responsibilities include helping customers locate products, enrolling buyers in rewards programs, and participating in truck unload, stocking, and planogram duties. The role requires standing for long periods and flexibility for early mornings, evenings, and weekends.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods and move around the store.
• Demonstrates friendly, helpful demeanor with customers.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout experience; handle cash to standards.
• Explain rewards program and enroll customers in Private Label Credit Cards.
• Educate customers on VOC surveys and Omni-channel processes (BOPIS, SFS).
• Participate in truck unload, stocking, and planogram maintenance.
• Support shrink and safety programs; follow SOPs and company policies.

Skills

Customer service

Cash handling

Sales assistance

Tools

POS system

Job description

Michaels Stores in Aurora, CO is seeking a retail teammate to deliver friendly customer service, assist shoppers, and ensure fast checkouts while supporting store operations.

Responsibilities include helping customers locate products, enrolling buyers in rewards programs, and participating in truck unload, stocking, and planogram duties. The role requires standing for long periods and flexibility for early mornings, evenings, and weekends.