Seasonal Retail Associate — Customer Service & Framing

Michaels of Canada; Victory Gardens (MD); Sur place; USD 21 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Employee discounts

Benefits package

Résumé du poste

Michaels Salisbury, MD is seeking a Store Associate to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout experience.

You will unload trucks, stock shelves, support planograms, and participate in BOPIS and Ship From Store while promoting the Rewards program and credit card enrollments.

The role requires standing for long periods and lifting boxes; experience in retail or customer service is preferred.

Qualifications

• Retail and/or customer service experience preferred.

Responsabilités

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Connaissances

Retail experience

Customer service

Description du poste

Michaels Salisbury, MD is seeking a Store Associate to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout experience.

You will unload trucks, stock shelves, support planograms, and participate in BOPIS and Ship From Store while promoting the Rewards program and credit card enrollments.

The role requires standing for long periods and lifting boxes; experience in retail or customer service is preferred.