Seasonal Retail Associate: Customer Service & Framing

Michaels; Temple (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Employee discounts

Job summary

Michaels is seeking staff in Temple, PA to deliver friendly customer service, assist shoppers, and ensure fast checkout. The role includes unloading trucks, stocking, and maintaining in-stock merchandise, with involvement in rewards enrollment and omnichannel processes. Cross-training in framing is available.

Flexible hours include nights, weekends, and early mornings. Applicants should have retail or customer service experience; training emphasizes SOPs, safety, and a positive store

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards and enroll them.
• Educate customers on VOC survey.
• Assist with Omni channel processes (BOPIS, SFS).
• Participate in truck unload, stocking and planogram processes.
• Maintain store in-stock status and merchandise recovery; manage returns/go backs.
• Perform Store In Stock Optimization (SISO) and AD set duties.
• Support shrink and safety programs; adhere to SOPs and policies.
• Interact positively, be a role model, and stay respectful.
• Cross-trained in Custom Framing selling and production.
• Other duties as assigned

Skills

Customer service

Cash handling

Communication

Job description

Michaels is seeking staff in Temple, PA to deliver friendly customer service, assist shoppers, and ensure fast checkout. The role includes unloading trucks, stocking, and maintaining in-stock merchandise, with involvement in rewards enrollment and omnichannel processes. Cross-training in framing is available.

Flexible hours include nights, weekends, and early mornings. Applicants should have retail or customer service experience; training emphasizes SOPs, safety, and a positive store