Seasonal Retail Associate: Customer Service & Framing

Michaels of Canada; Charleston (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Employee discounts

Flexible spending accounts

Job summary

The Michaels Companies Inc. operates a public retail store in S. Charleston, WV, seeking team members to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience.

Employees handle truck unloading, stocking, planograms, and store recovery to keep a well-merchandised, in-stock environment. Experience in retail or customer service is preferred. Candidates should be able to stand for long periods, lift boxes, and work flexible hours including nights and weekends in a

Qualifications

• Retail or customer service experience preferred.
• Ability to handle cash and provide fast checkout.
• Engage customers on store programs and enroll them when appropriate.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout and cash handling to standards.
• Promote Michaels Rewards program and Private Label Credit Cards, enroll customers.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes (BOPIS and Ship From Store).
• Participate in truck unloading, stocking, and planogram duties.
• Maintain store recovery and in-stock presentation; handle returns/go-backs.

Skills

Retail experience

Customer service

Cash handling

Job description

The Michaels Companies Inc. operates a public retail store in S. Charleston, WV, seeking team members to deliver friendly customer service, assist shoppers, and ensure a fast checkout experience.

Employees handle truck unloading, stocking, planograms, and store recovery to keep a well-merchandised, in-stock environment. Experience in retail or customer service is preferred. Candidates should be able to stand for long periods, lift boxes, and work flexible hours including nights and weekends in a