Morning Stock & Customer Experience Associate

Michaels of Canada; Orleans Estates (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) match

Employee Assistance Program

Medical coverage

Telemedicine

FSAs

Commuter benefits

Tuition assistance

Adoption assistance

Discounts

Job summary

The Michaels Companies, Inc. in Charleston, SC is seeking a Store Associate to help customers find products, provide friendly assistance, and ensure fast checkout. You will engage in truck unloading, stocking, and shelf maintenance to keep the store well-merchandised.

Retail or customer service experience is preferred; the role requires standing, walking, and occasional heavy lifting. The position offers fulltime hours in a busy, climate-controlled environment with employee discounts and

Qualifications

• Retail or customer service experience preferred.
• Ability to stand and move around the store for long periods.

Responsibilities

• Help customers shop, locate products, and provide solutions (storewide).
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers in rewards programs and enrollments.
• Educate customers on VOC surveys.
• Assist with omnichannel processes like BOPIS and SFS.
• Participate in truck unloading, stocking, and planogram (POGs).
• Maintain store recovery and merchandise, including returns/go-backs.
• Perform Store In Stock Optimization (SISO) and AD set duties.
• Support shrink and safety programs; follow SOPs and company policies.
• Interact respectfully with teammates and embody store values.
• Cross trained in Custom Framing selling and production.
• Other duties as assigned.

Skills

Retail experience

Customer service

Cash handling

Job description

The Michaels Companies, Inc. in Charleston, SC is seeking a Store Associate to help customers find products, provide friendly assistance, and ensure fast checkout. You will engage in truck unloading, stocking, and shelf maintenance to keep the store well-merchandised.

Retail or customer service experience is preferred; the role requires standing, walking, and occasional heavy lifting. The position offers fulltime hours in a busy, climate-controlled environment with employee discounts and