Seasonal Retail Associate: Customer Experience

The TJX Companies, Inc.; Skokie (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. in Skokie IL is seeking a retail associate to deliver exceptional customer service, maintain a clean store, and help customers locate products. You will adhere to store policies and contribute to loss prevention and safe operations.

This role requires flexibility, strong communication, and the ability to multi-task in a fast-paced environment. The team values diversity and development opportunities while offering associate discounts and a welcoming work culture.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Job description

The TJX Companies, Inc. in Skokie IL is seeking a retail associate to deliver exceptional customer service, maintain a clean store, and help customers locate products. You will adhere to store policies and contribute to loss prevention and safe operations.

This role requires flexibility, strong communication, and the ability to multi-task in a fast-paced environment. The team values diversity and development opportunities while offering associate discounts and a welcoming work culture.