Retail Associate — Customer Experience & Growth

The TJX Companies, Inc.; Wheaton (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Job summary

The TJX Companies, Inc. in Wheaton, IL is seeking a retail teammate dedicated to delivering exceptional customer service and maintaining a clean, organized store environment.

You will engage customers, promote loyalty programs, and help ensure accurate transactions and merchandising standards. Ideal candidates will have a proven track record in customer service, be capable of multitasking, and adapt to changing directions.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment
• Promotes credit and loyalty programs and upholds merchandising standards
• Accurately rings purchases and returns and handles cash according to procedures
• Participates in store recovery and safety practices and supports shrink reduction goals

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Job description

The TJX Companies, Inc. in Wheaton, IL is seeking a retail teammate dedicated to delivering exceptional customer service and maintaining a clean, organized store environment.

You will engage customers, promote loyalty programs, and help ensure accurate transactions and merchandising standards. Ideal candidates will have a proven track record in customer service, be capable of multitasking, and adapt to changing directions.