Seasonal Retail Associate - Customer Experience

Michaels; Gulfport (MS); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee discount

Partner discount programs

Job summary

Michaels in Gulfport, MS is hiring store team members to deliver friendly customer service, help customers find products, and ensure fast checkout. You will participate in truck unloading, stocking, planograms, returns, and store recovery to keep merchandise in stock.

The role involves assisting with BOPIS/SFS, promoting the Rewards program, and adhering to SOPs while maintaining a positive store environment. Night / weekend shifts may apply, with benefits included.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Willingness to learn and follow SOPs.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout and accurate cash handling.
• Promote Rewards program and enroll customers.
• Assist with truck unloading, stocking, and planograms.
• Maintain store recovery and in-stock conditions.
• Support omni-channel processes (BOPIS, Ship From Store).
• Ensure compliance with store policies and safety procedures.

Skills

Retail experience

Customer service

Job description

Michaels in Gulfport, MS is hiring store team members to deliver friendly customer service, help customers find products, and ensure fast checkout. You will participate in truck unloading, stocking, planograms, returns, and store recovery to keep merchandise in stock.

The role involves assisting with BOPIS/SFS, promoting the Rewards program, and adhering to SOPs while maintaining a positive store environment. Night / weekend shifts may apply, with benefits included.