Seasonal Retail Associate: Customer Experience

Michaels; Gilbert (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discount

401(k) match

Medical coverage

Dental coverage

Vision coverage

Job summary

Michaels in Gilbert, AZ is seeking a friendly Store Associate to help customers find products, answer questions, and provide a fast, accurate checkout experience. You’ll help keep the shelves stocked and the store clean, while promoting the Rewards program and Private Label Credit Card enrollments.

Responsibilities include truck unloading, stocking, planograms, and merchandise recovery; partnering with teammates to complete in-store tasks, drive customer satisfaction, and follow SOPs.

Qualifications

• Retail or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast checkout with cash handling to standards
• Engage customers on Rewards and Private Label Credit Card enrollments
• Educate customers on the Voice of Customer survey
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planograms (POGs)
• Complete merchandise recovery and maintain stock levels
• Perform Store In Stock Optimization and AD set duties
• Support shrink and safety programs
• Adhere to SOPs and company policies
• Interact respectfully and be a role model for other team members
• Cross trained in Custom Framing selling and production

Skills

Retail & Customer Service

Cash Handling

Job description

Michaels in Gilbert, AZ is seeking a friendly Store Associate to help customers find products, answer questions, and provide a fast, accurate checkout experience. You’ll help keep the shelves stocked and the store clean, while promoting the Rewards program and Private Label Credit Card enrollments.

Responsibilities include truck unloading, stocking, planograms, and merchandise recovery; partnering with teammates to complete in-store tasks, drive customer satisfaction, and follow SOPs.