Seasonal Retail Associate

EVO; Tahoe City (CA); On-site; USD 25,000 - 27,000; Part time

Benefits offered by this job

Sick leave

Volunteer PTO 40 hours

Employee discount

Annual retreat

Job summary

evo is seeking Retail Associates to warmly greet customers, offer product recommendations, operate cash registers, and keep the store inviting and organized during the seasonal period.

The role requires weekend and holiday availability with shifts that may include mornings or evenings. Pay ranges from $18.15 to $19.58 per hour, with benefits like sick leave and employee discounts, plus opportunities for development.

Qualifications

• Previous experience in retail is a plus, but not mandatory.
• Willingness to learn about the products and services offered.
• Adaptability, attention to detail, cash handling, communication, conflict resolution, customer service, inventory management multitasking, product knowledge, teamwork.
• Embodies, honors, and lives our core values: The Great 8

Responsibilities

• Greet customers warmly and provide prompt assistance.
• Assist customers with product recommendations and questions.
• Keep store clean, organized and visually appealing.
• Operate cash registers and process payments.
• Handle will-call orders and manage customer waitlists.
• Support store opening and closing tasks as needed.
• Perform inventory receiving, restocking, and ship-from-store duties.
• Educate customers about product features to ensure the best fit for their needs.

Skills

Retail experience

Customer service

Cash handling

Communication

Teamwork

Attention to detail

Adaptability

Product knowledge

Tools

Point of Sale system

Job description

Description

The Job

As Retail Associates, our team members play a crucial role in creating exceptional experiences for our customers. They warmly greet and assist customers, provide product recommendations, and maintain a clean and organized space. Our Retail Associates operate cash registers, handle will-call orders, and manage customer waitlists efficiently. They also contribute to store opening and closing tasks, ensuring that the shopping environment is welcoming and well-maintained. With a focus on positive customer interactions, this role essential in delivering outstanding service and representing evo.

Pay: $18.15 - $19.58

Duration: Mid September - Mid February (with the possibility to extend)

Scheduling Requirements:

• This is a seasonal position with weekend and holiday scheduling requirements.
• Weekend availability is required, as well as the ability to work during peak holiday periods including Black Friday (the day after US Thanksgiving) and the weeks leading up to and following Christmas.
• Shifts may include mornings, evenings, weekends, and holidays.

The Perks

• Sick leave, 40 hours volunteer paid time off
• Employee discount and access to pro deals on most the products we sell
• Time together outside, volunteer activities, community events, ride days and annual retreat
• Career pathing, leadership development, network development, training and performance feedback

Note: Availability of the benefits and perks may be subject to your location, tenure and employment type. The Company reserves the right to alter these benefits and perks in whole or in part at any time.

The Opportunity

• Create positive and memorable customer interactions, in some cases, giving lessons in product use.
• Warmly greet customers, provide prompt assistance, and offer product recommendations.
• Keep all customer facing environments clean, organized, and visually appealing.
• Operate cash registers and process customer payments.
• Efficiently handle will-call orders.
• Manage customer waitlists and communicate estimated wait times.
• Execute store operations tasks including, but not limited to; inventory receiving and processing, ship from store and product restocking,
• Learn and develop technical product knowledge and expertise.
• Educate customers about technical elements of our product, ask strategic questions and support customers in getting the best product for their upcoming adventure.
• Other duties as assigned.

Requirements

The Must Haves

• Previous experience in the retail industry is a plus, but not mandatory.
• Willingness to learn about the products and services offered.
• Adaptability, attention to detail, cash handling, communication, conflict resolution, customer service, inventory management multitasking, product knowledge, teamwork
• Embodies, honors, and lives our core values: The Great 8

The Nice to Haves

• Experience with Point of Sales System preferred.

At evo, we are working to build and nurture a culture where equity, inclusivity, and compassion are inherent to how we operate and evolve. We recognize and value the uniqueness of each individual's experiences and understand the power in the diversity of ideas and opinions. Guided by our values and mission to promote more inclusive outdoor spaces, we are working to develop a team that is equally representative of the community we hope to build.

evo is an equal opportunity employer. We believe the participation of individuals of diverse ages, races, religions, cultures, abilities and personalities will add to personal development and organizational success. All employees and potential employees will be recruited, selected, trained, and promoted without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, color, the presence of any mental, physical, or sensory disability, genetic information, gender identity, political ideology, or any other basis prohibited by law.

The base wage for this role ranges from $18.15 - $19.58 per hour. Where you land in that range depends on your skills and experience, and we also factor in internal pay equity. While the full range is listed for this role, we rarely hire at the top of the range, leaving room for professional and financial growth in role.

At evo, we continually evolve our pay process and total rewards offerings to ensure pay is fair and easy to understand. While every individual's needs are unique, we are proud to offer a benefits package that has been carefully curated to support both your personal life and professional aspirations.