Seasonal Service Shop Technician

evo; Seattle, Northern (WA, KY); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Sick leave

Volunteer paid time off

Employee discount

Pro deals access

Team events and ride days

Flexible schedules

Remote work for eligible roles

Career development

Job summary

evo is seeking a Service Shop Technician to craft exceptional experiences for evo’s customers. These individuals maintain, repair, and build product for our customers.

This seasonal position runs mid October through mid February, with weekend and holiday shifts and potential extension. The base wage ranges from $23.04 to $27.58 per hour, plus benefits and employee discounts.

Qualifications

• No degree required.
• Minimum 3-5 years service experience.
• Strong customer service and product knowledge.
• Ability to work weekends and holidays as required.

Responsibilities

• Assess and provide accurate repair quotes upon customer arrival.
• Ensure service tasks are completed properly and on-time.
• Offer unbiased product advice during service check-ins.
• Attend clinics and trainings to improve gear knowledge.
• Order necessary parts to complete repair jobs.
• Assist customers on the sales floor with insights.
• Maintain a clean, organized workshop area.
• Other duties as assigned.

Skills

Adaptability

Attention to detail

Communication

Customer service

Inventory management

Multitasking

Problem solving

Product knowledge

Teamwork

Time management

Education

No degree required

Job description

evo Purpose:

To make life better by building community and igniting the adventurous spirit that lives within us all. evo is leading multi-channel retail brand that stands at the intersection of community, commerce, action sports and the outdoor lifestyle. This is personified by a distinctly curated product assortment and a creative approach to crafting highly differentiated customer experiences. We define success differently than most. Balancing our goals of (1) building an iconic brand and business (2) creating an extraordinary place and path for our employees and (3) leveraging our success to give back, helping to empower underprivileged children is paramount to evos success. We have a passion for community, sports and lifestyle, and a collective hunger when it comes to building a great company together.

The Job

The Service Shop Technician crafts exceptional experiences for evo’s customers. These individuals maintain, repair, and build product for our customers.

Pay:

$23.04 to $27.58

Duration:

Mid October - Mid February (with the possibility to extend)

Scheduling Requirements:

• This is a seasonal position with weekend and holiday scheduling requirements.
• Weekend availability is required, as well as the ability to work during peak holiday periods including Black Friday (the day after US Thanksgiving) and the weeks leading up to and following Christmas.
• Shifts may include mornings, evenings, weekends, and holidays.

The Perks

• Sick leave, 40 hours volunteer paid time off
• Employee discount and access to pro deals on most the products we sell
• Time together outside, volunteer activities, community events, and ride days.
• Flexible work schedules, remote work for eligible roles.
• Career pathing, leadership development, network development, training and performance feedback

The Opportunity

• Assess and provide accurate repair quotes upon customer arrival.
• Ensure all service shop tasks (tunes, mounts, waxes, assemblies, etc.) are completed properly and on-time, maintaining consistent and high-quality work standards.
• Offer credible, unbiased advice during service check-ins and assist customers in selecting appropriate products.
• Attend scheduled clinics and training sessions to continuously improve personal gear knowledge.
• Order necessary parts to ensure seamless completion of repair jobs.
• Assist customers on the sales floor, providing expert insights and recommendations.
• Maintain a clean, organized, and efficient workshop area.
• Other duties as assigned

Requirements

The Must Haves

• No degree required.
• Minimum 3-5 years service experience required
• Adaptability, attention to detail, communication, customer service, inventory management, multitasking, problem-solving, product knowledge, teamwork, time management
• Embodies, honors, and lives our core values: The Great 8

The Nice to Haves

• Ski Mounting experience
• Ski/Snowboard Tuning experience

While there is more work to be done, we are in the process of evolving our toolset. We are committed to providing the space, support, and resources necessary for each individual to feel heard and valued.

evo is an equal opportunity employer. We believe the participation of individuals of diverse ages, races, religions, cultures, abilities and personalities will add to personal development and organizational success. All employees and potential employees will be recruited, selected, trained, and promoted without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, color, the presence of any mental, physical, or sensory disability, genetic information, gender identity, political ideology, or any other basis prohibited by law.

The base wage for this role ranges from $23.04 to $27.58. Where you land in that range depends on your skills and experience, and we also factor in internal pay equity. While the full range is listed for this role, we rarely hire at the top of the range, leaving room for professional and financial growth in role.

At evo, we continually evolve our pay process and total rewards offerings to ensure pay is fair and easy to understand. While every individual's needs are unique, we are proud to offer a benefits package that has been carefully curated to support both your personal life and professional aspirations.