Seasonal Retail Advisor

Molton Brown; Chelmsford (MA); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Staff discount 50%

Pro-rata bonus

Additional benefits

Job summary

Molton Brown is seeking a Seasonal Retail Advisor for our concession at John Lewis, Chelmsford. This fixed-term role runs 16 hours per week and ends on 24 December 2026. You will guide customers through fragrance, body care and home scenting to help them choose the perfect products for themselves and loved ones.

No prior experience is required; we value reliability, teamwork and a passion for delivering an exceptional customer experience. Competitive pay and benefits for the season are offered.

Qualifications

• No experience required; reliable and a true team player.
• Deliver a personalised customer experience to every customer.
• Fixed-term seasonal role for Christmas period.

Responsibilities

• Guide customers through our fragrance, body care and home scenting to discover the perfect lifestyle products.
• Support the commercial and operational aspirations of the store and help achieve targets.
• Work 16 hours per week in the John Lewis concession at Chelmsford.

Skills

Customer service

Teamwork

Reliability

Job description

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

Molton Brown is at the heart of Christmas indulgence; creating moments of joy, elegance, and unforgettable sensory experiences and we’d love you to join us and bring our concession counter in John Lewis, Chelmsford to life with festive spirit and memorable customer experiences.

Please note; this is a fixed term contract working 16 hours a week, ending on the24th December, 2026.

Every Customer, Every Visit, Every Day…

As a Seasonal Retail Advisor, you won’t just sell products, you’ll guide every customer through our world of fragrance, body care and home scenting to discover the perfect lifestyle products to Cleanse, Wear and Live in for themselves and their loved ones.

You don’t need experience to join us, we ask that you are reliable, a true team player to support the commercial and operational aspirations of the store and have a passion for delivering an exceptional, personalised customer experience to every customer, every day, to achieve store targets.

For going the extra mile with every customer, we offer:

• £13.45 per hour
• 50% staff discount – perfect for your own Christmas gifting!
• Pro-rata bonus when your store achieves targets.
• Additional benefits to support you during your time with us.

What you can expect from us:

• An entrepreneurial environment where passionate and innovative teams come together.
• Respect, teamwork and collaboration are at the heart of how we work.
• A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant)
• A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more…
• Learning and development opportunities

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