Seasonal Restaurant Supervisor

Wildlife Conservation Society; New York; On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking organization as a Food Service Supervisor, where you will lead a dynamic team in delivering exceptional dining experiences. This role involves overseeing daily restaurant operations, ensuring food quality, and maintaining high standards of cleanliness and safety. As part of an innovative team, you will have the opportunity to train staff, resolve customer complaints, and collaborate with colleagues to create a vibrant dining atmosphere. Enjoy perks like free access to parks, discounts, and a supportive work environment that values your contributions.

Benefits

Free employee access to 5 Parks

Complimentary Guest Park Tickets

Company provided uniforms

Park Discounts on Merchandise

Access to online learning and tuition discounts

Earned Paid Sick Time

Employee Assistance Program

Free Banking

Qualifications

• Strong written and verbal communication skills.
• Characteristics of a proven leader with attention to detail.

Responsibilities

• Assist in leading the daily operation of the restaurant facilities.
• Supervise the daily operation of assigned location(s) and staff.

Skills

Leadership

Customer Service

Food Handling

Basic Computer Usage

Basic Math Skills

Job description

Job Description
Department: Restaurant Services
Title: Food Service Supervisor
Employment Type: Temporary / Seasonal
Status: Non-Exempt
Pay Rate: $18.50/hour
Reports To: Full time management.
Schedule: Must be able to work weekends and holidays; weekday hours also available
Hours: Must be able to work weekends, holidays and nights (winter season specific); weekday hours also available, depending on weather and guest attendance; schedule subject to change throughout the spring, summer & winter. Hours are subject to change on short notice depending on weather and needs of the business

Overview of Responsibilities
• Assist in leading the daily operation of the restaurant facilities.
• Enforce WCS procedures and checklists for maximum daily efficiency.
• Set up and break down work stations
• Maintain a clean and sanitary work station
• Knowledge of food products, identification and acceptable level of food quality
• Rotate and change food holding containers as needed.
• Must know methods of food preparation, cooking times, and portion sizes to ensure food is prepared according to recipe.
• Ability to evaluate food quality and preparation by tasting
• Ensure all food produced is tracked in POS system
• Cuts/slices meat and produce to be used in production.
• Responsible for ensuring proper portion sizes in all phases of production.
• Assist in other areas of production as needed
• Ensure safety protocols are met at all times

DESCRIPTION:

Leadership
• Assist in the training of staff members within your assigned location(s) consisting of, but not limited to: customer service, food handling, equipment knowledge, routine cleanliness and maintenance, daily production logs, WCS restaurant policies & procedures, etc.
• Communicate daily break schedules to staff members and cover open positions when necessary
• Assign work & kitchen priorities as the business or management dictates
Sales & Service
• Supervise the daily operation of assigned location(s) and staff to achieve all targets.
• Responsible for the timely and accurate resolution of any customer complaints
• Maintain inventory controls to ensure that society funds are handled in an accurate and secure manner that conforms to departmental policies and procedures

Routine Maintenance
• Ensure that the food presentation area is fully stocked, organized, consistent, exciting and visually appealing.
• Ensure that all work locations are neat, clean, organized and safe.
• Adhere to all Federal, State and Local labor laws and standards for food preparation, presentation, sanitation and storage.

Food Quality
• Enforce WCS provided portion size for all products sold. Ensure proper menu builds while reducing waste and shrinkage of assigned location(s).
• Prepares quality food items according to standardized recipes and instructions in a timely fashion
Collaborate
• Establish and maintain a collaborative working relationship with all staff.
• Maintain general knowledge of park attractions and amenities to provide superior customer service.
• Follow all WCS rules and regulations.

Administrative
• Assist in the preparation of reports as needed.
• Perform other duties as assigned.
• Ensure daily logs are properly filled out and filed away

PERKS of Working with Us:
• Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals
• Complimentary Guest Park 5 Tickets + 1 Complimentary Parking (After 45 days)
• Company provided uniforms
• Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal
• Access to online learning and tuition discounts with Monroe College
• Earned Paid Sick Time ( when reached a total of hours)
• Employee Assistance Program
• Free Banking

Internal Qualification Requirements
Qualifications
• All candidates must possess the following:
• Strong written and verbal communication skills
• A positive and outgoing demeanor
• Characteristics of a proven leader with attention to detail
• Basic Computer usage
• Must be able to work well among others in a positive environment
• Basic math skills