Restaurant Supervisor

KINGDOM GOURMET PTE. LTD.; Town of Islip (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading restaurant is seeking a Restaurant Supervisor responsible for ensuring top-tier customer service and managing staff in a fast-paced environment. With a focus on quality and service, candidates must have at least three years of supervisory experience in the food industry. The role includes collaborating with various departments, maintaining hygiene, and administrative tasks such as stock ordering.

Qualifications

• Minimum 3 years experience as Supervisor in hotel/restaurant.
• Must be fluent in spoken/written English.
• Strong interpersonal skills and ability to manage staff.

Responsibilities

• Resolve customer issues and maintain high standards of service.
• Collaborate with the marketing department for effective communication.
• Conduct daily maintenance of cleanliness and hygiene in the restaurant.

Skills

Customer Service

Communication

Problem Solving

Education

Diploma/Degree in any field

Job description

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English